• Special internet rates are only valid if you book through www.padmahotelbandung.com
• Rates are in Indonesian Rupiah
• Room rates are inclusive of taxes and service charge, unless otherwise specified
• The prices indicated are per room, for the number of people and the date(s) selected previously, unless otherwise specified
• Additional services (additional person, train station and airport transfer, baby sitting facilities, etc) are optional, unless specifically selected as part of the booking.
• Room Rates are inclusive of Breakfast,unless otherwise specified.
• Special group rates are available, please contact [email protected] or [email protected]
• Please note that group rate are indicated for a reservation of minimum of 10 rooms per period
• Rates may change without prior notice

• Extra bed will be charged for the 3rd person. Please note that maximum of extra bed is one in each room.
• Extra bed price per room : IDR 700,000 nett / person. Price inclusive of breakfast

• Online reservation is recommended. It is the fastest & safest way for the following reasons:
  • It gives you instant confirmation
  • The booking engine uses Secure Socket Layer (SSL) technology to encrypt all information. Click to Book
• All reservation inquiry will be replied within 2 working days

• One night charge applies for amendment made within 2 days prior to arrival.
• One night charge applies for amendment made within 7 days prior to arrival only during Lebaran, Christmas and New Year Period.
• Reservation can be changed with prior notice
• Confirmation of changed reservation is subject to room availability

• A refundable deposit of 1 night will be charged to the credit card provided at time of booking. Rooms are held until hotel check-out time the day following arrival. In the event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and hotel is unable to hold rooms consistent with this room hold policy, hotel will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), and will pay for transportation to that hotel.
• Credit card used to make a reservation should be valid for the entire stay. Please present the credit card used to make reservation upon check-in at the hotel. Please note: If you are booking on behalf of someone else, Padma Hotel Bandung will contact you to arrange a third party billing.
• Accepted credit cards : Visa, Master Card, Amex, JCB, Diners Club. we will confidentially use the information for further processing.
• Deposit could be also transferred to Padma Hotel Bandung with copy of payment document to be emailed or faxed to our office at +62 22 2036633

• check-in time is 15:00
• Check-out is at 12:00 noon
• Early check-in depends on availability and cannot be guaranteed. However, to be sure of having the room ready upon arrival, you can reserve the room in advance.
• Late check-out also depends on availability and cannot be guaranteed. The cost of late check-out up to 18:00 hrs is 50% from the room rate and Check-out after 18:00 hrs is considered as one night stay.

• One night charge applies for cancellation within 2 days prior to arrival.
• One night charge applies for cancellation within 7 days prior to arrival only during Lebaran, Christmas and New Year Period.
• If you do not arrive at the accommodation on the date on which you booked to arrive (no show), the first night will be charged
• For any cancellation made before resort cancellation policy, resort will refund your deposit. If deposit charged to credit card, refund will be made in the form of a credit entry to your card account only. Refund will take approximately 30 working days.
• Please Note: In the event a guest checks out prior to the reserved check out date, the hotel will charge full payment - 100%

• Children age is from 6 – 12 years old.
• Maximum number of children sharing room with parents is one, unless otherwise specified.
• Baby cots are available at no cost. Please notify our reservation dept. in advance.
• Babysitting service is available at additional cost. Please notify our reservation dept in advance

Some of Hotel's facilities are free of charge (Fitness center, Steam, Sauna, Guest Departure Lounge, and Internet Connection Throughout The Resort Including All Room Types) and some of them chargeable. Please double check or contact us to avoid miss perception.

• For a seamless and secure booking experience at Padma Hotel Bandung, we kindly inform you that 100% payment for room reservations is required at the time of booking and will be processed in the local currency (IDR) to a valid credit card. Any payments made will adhere to our cancellation policy, ensuring that your deposit remains refundable in accordance to the policy’s terms.
• Additional charge at the time of booking will incur if you choose to enhance your stay with any "Reservation Extras & Stay Enhancements," such as our exclusive Themed Dinners.
• Please note, for the security of all parties, if the credit card used for booking is not in the name of a guest staying at the hotel, we will require copies of the cardholder’s credit card and valid identification (both sides, scan or facsimile) for verification. Failure to provide these may result in the cancellation of your booking. Rest assured, this information will be handled with utmost confidentiality by our Accounting Department.
• Upon arrival, guests must present the original credit card used for the reservation to complete the check-in process. Thank you for your understanding and cooperation.

The terms "you" refers to the Travel Business (i.e. a wholesaler or travel agents) that wishes to purchase an accommodation for onward sale to the end customer.

Please read these Terms and Conditions carefully. By accepting any quoted room rate, you represent and warrant to Padma that:

• You have read, understood, and agree to be bound by these Terms and Conditions.
• You have full authority to bind your Travel Business to these Terms and Conditions.
• You acknowledge that this agreement is valid and enforceable even when accepted electronically.

You hereby waive any right to challenge the validity or enforceability of this agreement on the basis that it is formed electronically.

• Daily Breakfast Buffet for two persons at The Restaurant.
• In-room tea and coffee making facilities.
• Daily replenished in-room mineral water.
• Complimentary Internet Access at Room and Hotel Area.
• Complimentary access to Fitness Centre & Swimming Pool.
• Complimentary use of Kids Club facility during normal operating hours .
• Pillow Menu.

• All prices are quoted in Indonesian Rupiah and are inclusive of 21 % Government Tax and Service Charge.
• All pricing, information and the content of this Agreement are confidential. Please do not disclose any of the foregoing directly or indirectly to any third person without the written approval of the Hotel. This obligation extends to any sub-agents or third parties engaged by the Travel Agent.
• Travel agent rates and /or allotments are only valid for offline B2B / B2C Selling method. And therefore, you and/or your subagent cannot display the room rate on online platform (e.g. Website, social media, etc).
• Should these travel agent rates to be used via online consumer channels, the rates must be packaged with air tickets and or other services. If it stands alone the rate must not below minimum recommended retail price guidance.
• Request to sell via online consumer channels must be received and approved in writing by the Hotel.

Group rates are indicated for booking with minimum 10 rooms per period. Please contact our Sales Department for group rate proposal to [email protected].

For guests that staying more than 14 nights, special package is available upon request. Please contact our Sales Department for group rate proposal to [email protected].

Rate is Subject to Availability.

• Rate is applicable upon receiving advance reservation from your office. In case no prior reservation has been made, presentation of a guaranteed letter from your company or company ID card is required, otherwise the published rate shall apply.
• Room reservation is subject to availability; therefore, advance reservation is advisable.
• Generally, the confirmed reservation will be held by hotel only until 4 PM local time, unless the reservation is reconfirmed by the Guarantee Letter mentioning that no show fee can be charged.
• The company shall direct all reservations though direct call to hotel number 62 22 203 0333 or email [email protected]

• All "no-shows" and reservations cancelled within 3 (three) days charged at the full rate for the first night, (1 night).
• For Peak Season (Ied Fitri, Christmas, New Year, Chinese New Year, Long Weekend and School Holiday), All ”No-Show” and reservation cancelled within 7 (seven) days will be charged for the total night reservation.
• Early departure or shortened stay will be charged for the full length of stay as originally booked.
• Please check the details of it when you make the reservation.

• Check-in time: 15:00 hours.
• Check-out time: 12:00 hours.
• Early check-in and late check-out are subject to availability. The cost of late check-out up to 15:00 hours is 50% from the quoted room rate above and check-out after 18:00 hours is considered as one night stay.

IDR 800,000 nett/person/night

Rate above including Extra bed and breakfast for 1 person.

Advance deposit is required upon check-in for personal expenses.

• Reservations can only be accepted with full prepayment.
• Please note that any Bank transfer fee occur will be covered by sender.
• Personal other expense payment upon arrival – check in.

• You are expected to maintain pricing integrity in line with the commercial positioning and brand values of Padma.
• Any resale of room rates should take into consideration the recommended retail price guidance (if any) provided by Padma, market conditions, and fair competition practices.
• You and/or your Sub-Agents shall refrain from engaging in pricing practices that may materially damage market positioning, create misleading price disparity, and/or adversely affect customer trust and brand reputation. For the avoidance of doubt, You and/or your Sub-Agents remains independently responsible for determining its resale price, subject to applicable laws and regulations.
• You and/or your Sub - Agents are strictly prohibited from:
• Selling below the minimum recommended retail price guidance.
• Providing unauthorized discounts, rebates, cashback, or incentives that reduce the effective selling price below from recommended retail price guidance.
• Changing, manipulating, or misrepresenting the published or travel agent room rate.
• Any violation of pricing integrity, including undercutting or unauthorized discounting, may result in guest complaints, rate disparity issues, and brand inconsistency across the market. You are fully responsible for any such impact arising from your selling practices.

• Padma reserves the right to immediately restrict, suspend, or terminate your access to dynamic rates, package rates, or any contracted inventory if you are found to be in breach of:
• Minimum selling price policy
• Rate parity or pricing integrity standards.
• Padma reserves the right to take reasonable corrective measures, including suspension of access, where material breach is identified. Where practicable, prior notice shall be given, except in cases requiring immediate action to protect commercial integrity.

You may appoint sub-agents, provided that:

• Padma reserves the right to immediately restrict, suspend, or terminate your access to dynamic rates, package rates, or any contracted inventory if you are found to be in breach of:
• Remains fully responsible for all acts and omissions of its sub-agents.
• Ensures that all sub-agents comply with the terms of this Terms & Conditions.
• Shall incorporate equivalent terms and conditions into its agreements with sub-agents (flow-down obligation).
• Any breach by a sub-agent shall be deemed a breach by You.

Padma shall have no direct contractual relationship with any sub-agent.

Padma shall not be liable for:

• Any resale arrangement made by You or Travel Agent;
• Any pricing decision taken independently by You or Travel Agent
• Any representation made to end customers outside of official hotel information.

You and/or your Sub-Agent shall indemnify and hold Padma harmless from any claims arising from its distribution activities.

• Any onward sale to end customers is entirely your responsibility, including pricing, representation, service delivery, and dispute resolution
• Padma shall not be liable for any dispute, complaint, loss, legal claim, or damages arising from your onward sale practices.

• This Terms & Conditions shall be governed by the laws of the Republic of Indonesia.
• Nothing in this Terms & Conditions shall be construed as creating a partnership, joint venture, or agency relationship.
• This agreement is non-exclusive. Padma reserves the right to appoint other travel agents or distribution partners at its sole discretion.
• Padma reserves the right to monitor publicly available distribution channels and request clarification where irregularities are identified, and The Travel Agent agrees to cooperate in good faith to resolve any identified inconsistencies.