Frequently Asked Questions

Before you contact us, please check our FAQ
to see if your questions have already been answered.


Can I make booking amendment?
What is your cancellation policy?
What is the Check in and check out time?
What is wedding / promotion code?
How is day use policy of the Hotel, check-in time, and check out time?
Can I have airport pick up?
How do I check the room availability and rates?
What should I do when I wish to extend my stay?
Which credit cards do we accept?
Are your Hotel rates per room or per person?
What’s the inclusion of the room rate?
How far is Padma Hotel Bandung from the airport?
Where is Bandung?